Barcelona Private Tour Guide
Mission, Vision & Values
Our Mission
Manage our visits, guaranteeing maximum quality and efficiency in each of them, within a framework of sustainability.
We are obsessed with giving our customers the best experience. Let them feel that they have found a friend, who is revealing to them the different facets of an unknown place, in a close, incomparable way.
Decipher, empathize with our client, to offer him what he really needs and that his meeting with us does not leave him indifferent. May the connection and bond generated, allow you to remember us fondly when thinking about your experience.
Our Vision
We want to be a reference company in the sector, characterized by its way of doing things differently.
We want our Premium tour to be considered the public reference for the best tours of the Sagrada Familia.
Our Values
Customer orientation: we discover, understand and consolidate our customers’ needs, establish honest, sincere relationships with close and respectful treatment.
Trust and commitment to look out for the good of our customers, always. Accompanying and advising them beyond our meeting.
Respect for the Environment: commitment to the environment, minimizing the environmental impact of our actions and contributing to the preservation and conservation of biodiversity.
Tolerance and integrity: to face challenges and unforeseen events and resolve situations quickly and responsibly.
Development: we believe in continuous improvement, which is why we invest in constant training to be able to always offer the best of ourselves.
Integrity: Through honest, dignified and ethical behaviour, which generates trust in our company.
Credibility: We keep our word.